Delivery methods
Supporting logistics:
Home delivery: Hsinchu Logistics, Black Cat Delivery (only in Taiwan mainland)
Supermarkets: 7-11, FamilyMart (supermarket stores on Taiwan’s main island and outer islands)
Product days/region:
Home delivery
Product days/2-3 days
Applicable areas/Taiwan Main Island
Supermarket pickup
Product days/4-5 days
Applicable areas/Taiwan Main Island
Write a letter (outlying island area)
Product days/5-7 days
Applicable areas/Taiwan Islands area
Pre-order items
Product days/7-30 days/Including description on the pre-order product web page
Applicable areas/Taiwan Main Island
Shipping instructions
After placing the order (excluding the same day), it will be sent out in about 2-4 working days, excluding holidays
Product hours are 09:00-18:00 from Monday to Friday, no products are arranged on Saturdays and Sundays
If there are order distribution or force majeure natural disasters during the holidays, shipments may be delayed.
If you choose [Home Delivery]: the actual inventory situation will be determined according to the route arranged by the home delivery driver
If you choose [Supermarket]: Please pay attention to the arrival SMS and pick up the goods within 7 days after being notified. Please do not fail to pick up the goods without any reason; any shipping costs incurred will be borne by the customer.
If you select [Pre-order]: Please read the instructions on the pre-order page carefully.
